Need Help? We’re Here for You!
Thank you for choosing Diamond Art Painting Kit! We’re excited to be part of your creative journey and are always here to help if you need support along the way.
Our customer support team is available Monday through Saturday to assist with any questions, concerns, or feedback you may have. Whether you’re looking for guidance on how to get started, help with missing pieces, or just some advice to improve your craft, we’re happy to lend a hand.
To make sure we give each request the attention it deserves, we kindly ask that you allow up to 48 business hours for a response. Our team works hard to reply as quickly and thoroughly as possible, and your patience means a lot to us.
Before filling out the contact form, we highly recommend checking our FAQ page. It covers a wide range of common questions—from troubleshooting your stylus and handling leftover diamonds to caring for your canvas, understanding adhesives, and more. Many customers find their answers there right away and can get back to crafting without delay!
If you still need help, please complete the form with as much detail as possible. Include information like your order number, a description of the issue, and your location. This helps us resolve your inquiry faster and more efficiently.
We’re committed to making your crafting experience enjoyable and stress-free. Our team is here to support you every step of the way, and we can’t wait to see what you create with Diamond by Numbers!